Three documents, one check

Rakebit Casino KYC check in three documents

The licence requires us to confirm who you are and that your money is yours; the check takes about 11 hours once your documents arrive.

Start verification

License 70554-9935-R-491445, UK Gambling Commission

Checkpoint summary

Your first withdrawal, held until the check clears

Everything below settles who reviews your file, how long it takes and who to write to.

Reviewing company

Rakebit Casino Ltd

Regulator and licence

UK Gambling Commission, 70554-9935-R-491445

Typical review time

11 hours

Latest point required

Before the first withdrawal

Verification e-mail

[email protected]

Youngest player allowed

18+

Midway through the check

Your file, opened and cleared

You will know which copy to send at each stage, and why a blurred one comes back.

Sharp picture, smooth review

A clear photograph of your passport, driving licence or identity card, all four corners inside the frame and no glare across the text; check that your name matches the one on your account.

Your address, confirmed

A household bill or bank statement from the last three months showing your name and full address. Screenshots of a phone app often fail, so save the full document instead.

Card photo, digits hidden

The payment card you deposited with, photographed on both sides with the middle digits covered. Keep the first six and last four digits and your name visible.

Waiting on the review

Wait for the desk to work through your file, which typically clears within 11 hours. Nothing further is needed from you unless a copy is unreadable, so watch the e-mail you registered.

Reading your documents

Documents Rakebit Casino accepts

You will send the right copy the first time instead of resending a blurred one.

Photo ID

ConfirmsYour name and date of birth

Must showFull document, in date, text readable

Proof of address

ConfirmsWhere you live now

Must showYour name and address, recent date

Payment card image

ConfirmsThe card belongs to you

Must showCardholder name, first six digits, last four

Sent Back Once, Cleared On Resend

Get It Accepted Next Time. A screenshot of a document is refused because it can be edited, cropped or softened. Only a photograph of the original paper or plastic is accepted. Lay the original on a flat surface Photograph it with your phone camera

A Document The Team Can Date. An old utility bill fails because the address page must be recent and show your full name. Anything past a few months is treated as out of date. Fetch a fresh bill from your provider Check the address matches your account

Is My Expired ID Still Valid? An ID past its expiry date is refused because the check confirms who you are today, not who you were. Renewed documents are the only fix. Renew with the issuing authority first Resend the new document via [email protected]

A Question About Your Funds, Not Your Character

Under its UK Gambling Commission licence 70554-9935-R-491445, Rakebit Casino Ltd must know where the money on an account comes from. This is a routine anti-money-laundering step, applied to many players and not a sign that anything is wrong.

Depending on your case, the team may ask for any of these, in any combination.

Recent payslips from your employer
Bank statements covering recent months
A tax return or assessment
Evidence of a pension or benefit
A sale or inheritance document

The Moment It Lands

When Does The Check Appear?

You will have seen that a later check is normal procedure and not a mark against you.

Before, Not After, The Increase

A higher deposit limit is a change in how you play, so the licence requires the account to be confirmed at that point, usually with photo ID and proof of address.

A Method You Just Added

Adding a payment method changes where money moves, so the team may ask for a card image or an account screenshot to link the method to you.

A Quicker Answer To The Query

A payment far outside your usual pattern prompts a look at where the funds came from, usually answered with bank statements or payslips.

Send Documents Before You Withdraw

The first withdrawal is the latest point at which the licence allows a check, and most accounts are confirmed here with the three standard documents.

Withdrawal beside the desk

Settle the check before you ask again

Useful when a scan comes back rejected or a payout sits in review and the reason is unclear.

My document was rejected, so what should I do next?+

Read the note attached to the refusal, because it names the single fault: glare, a cropped edge, a page that is out of date. Send a fresh photo of the same document with that fault fixed, to [email protected]. A replaced scan goes back into the queue without you starting again.

Do I have to be verified before my first withdrawal?+

Yes. The license held by Rakebit Casino Ltd requires a cleared file at the latest before the first payout leaves, and the casino may ask earlier, at registration or at the first deposit. Completing it on the day you join removes the pause later.

Why is the casino asking where my money comes from?+

Funding questions are a routine duty placed on licensed operators by the UK Gambling Commission, not a suspicion aimed at you. A short note on your income, or a recent statement, closes the matter in most cases. The review stays between you and the team that reads it.

Under what license does Rakebit Casino operate?+

Rakebit Casino Ltd runs under the UK Gambling Commission, license number 70554-9935-R-491445, Company No. 53768824. Gambling is for adults aged 18 and over. Audits of the games are carried out by Gaming Laboratories International and eCOGRA.

How long should the review of my documents take?+

Eleven hours is the usual time from a complete submission to a decision. Faulty images stretch that figure, so check the four corners before sending. Live chat can confirm where a file stands if the wait runs beyond that.

What happens if I have changed my name since the ID was issued?+

Send the ID you hold now together with one document that links the old name to the new one. A marriage certificate or a deed poll copy does the job. The address document should show your current name, so the two never disagree.

Can I send photos taken on my phone?+

Yes. A phone camera is enough for all three document types, provided the whole page is sharp and lit from the front. Keep the card image showing the first six and last four digits only, with the middle covered.